Antecedents of the adoption of Social Media Marketing by micro and small enterprises

Authors

DOI:

https://doi.org/10.19094/contextus.2023.88631

Keywords:

antecedents, adoption of Social Media Marketing, micro and small enterprises, structural equation modeling, entrepreneurs

Abstract

The adoption of Social Media Marketing (SMM) is increasingly present in the daily life of companies. However, little is known about this phenomenon in the context of micro and small businesses (MSEs). The research aimed to analyze the SMM adoption process by MSEs, based on a study with 338 entrepreneurs linked to the Brazilian Micro and Small Business Support System (Sebrae), using Structural Equation Modeling. It was found that technical knowledge, cost reduction, and pressure from customers and competitors generate benefits perceived by entrepreneurs concerning the use of the tool, leading to a higher level of use. The work contributes to the step in which it brings evidence that helps to understand the determinants of adopting SMM in the context of MSEs. 

Author Biographies

Renata Edvania Costa Gouveia, Federal University of Campina Grande (UFCG) 

Master in Administration at the Federal University of Campina Grande (UFCG). 

Edvan Cruz Aguiar, Federal University of Campina Grande (UFCG) 

Professor at the Federal University of Campina Grande (UFCG).  

Ph.D. in Administration from the Federal University of Pernambuco (UFPE). 

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Published

2023-09-19

How to Cite

Gouveia, R. E. C., & Aguiar, E. C. (2023). Antecedents of the adoption of Social Media Marketing by micro and small enterprises . Contextus - Contemporary Journal of Economics and Management, 21, e88631. https://doi.org/10.19094/contextus.2023.88631

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Vol. 21: jan/dez 2023

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