THE INDIVIDUAL LEARNING PROCESS ARISING FROM ERRORS COMMITTED BY MANAGERS IN NEW TECHNOLOGY-BASED FIRMS

Authors

DOI:

https://doi.org/10.19094/contextus.v17i3.42748

Keywords:

learning from errors; individual error; individual learning process from error; technology-based firms

Abstract

The purpose behind this article was to identify and analyse, in the context of technology-based firms, the process by which individual error was addressed and how its occurrence led to learning. Through a basic qualitative research study, nine managers were interviewed from Brazilian-based technology firms. The main results indicate that the situation-problem, in which the effects of errors are manifest, is established upon an important stage for error detection and correction. Also, a procedural path was outlined for individual learning from errors at work, which shows how the stages of error detection and correction articulate with elements that positively influence learning. Such perspectives imply that approaches to the phenomenon should consider that the effectiveness of learning from errors is dependent upon individual involvement in treating the problem.

Author Biographies

Henrique Geraldo Rodrigues, Universidade Federal de Uberlândia

Professor adjunto da Faculdade de Gestão e Negócios da Universidade Federal de Uberlândia
Doutor em Administração de Empresas pela Universidade Presbiteriana Mackenzie
henrique@ufu.br

Diógenes de Souza Bido, Universidade Presbiteriana Mackenzie

Professor do Programa de Pós-Graduação em Administração de Empresas da Universidade Presbiteriana Mackenzie

Doutor em Administração pela Universidade de São Paulo

diogenesbido@yahoo.com.br

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Published

2019-12-20

How to Cite

Rodrigues, H. G., & de Souza Bido, D. (2019). THE INDIVIDUAL LEARNING PROCESS ARISING FROM ERRORS COMMITTED BY MANAGERS IN NEW TECHNOLOGY-BASED FIRMS. Contextus - Contemporary Journal of Economics and Management, 17(3), 210–237. https://doi.org/10.19094/contextus.v17i3.42748

Issue

Vol. 17 No. 3: set/dez 2019

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Articles

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