SILVA, Douglas Vieira; MOORI, Roberto Giro. ROLE OF BIG DATA ANALYTICS FOR CUSTOMER SATISFACTION IN MEDIATING SERVICE SUPPLY CHAIN MANAGEMENT AND OPERATIONAL PERFORMANCE. Contextus - Contemporary Journal of Economics and Management, [S. l.], v. 17, n. 3, p. 114–138, 2019. DOI: 10.19094/contextus.v17i3.42468. Disponível em: http://200.129.40.241/contextus/article/view/42468. Acesso em: 23 feb. 2025.